Terms of service
TERMS & CONDITIONS
Last Updated: August 24, 2026
These Terms and Conditions govern your use of www.HouseOfShivano.com and purchases made from House of Shivano, operated by House of Shivano LLC.
By accessing our website, creating an account, or purchasing a product, you agree to these Terms and Conditions.
Eligibility
You represent that you are legally capable of entering into a binding agreement in the jurisdiction where you reside.
If you are using this website on behalf of a company or organization, you represent that you have authority to bind that organization.
Products
We make reasonable efforts to display our products accurately.
Product colors, packaging, materials, appearance, or other characteristics may appear differently depending on your device or may change as we update packaging and products.
We reserve the right to modify or discontinue products without notice.
Fragrance Descriptions
Fragrance notes and scent descriptions are provided to help communicate the general character of a fragrance.
Individual experiences vary based on skin chemistry, application, temperature, humidity, environment, and personal perception.
We do not guarantee that every customer will experience a fragrance in exactly the same manner.
Pricing
Prices are displayed in U.S. dollars unless otherwise stated.
We reserve the right to change prices at any time.
In the event of a pricing, typographical, technical, or inventory error, we reserve the right to cancel or correct an order.
If payment has already been collected for a canceled order, the appropriate amount will be refunded.
Payment
You agree to provide current, complete, and accurate billing and payment information.
Payments may be processed by third-party payment providers.
We reserve the right to refuse or cancel transactions that appear fraudulent, unauthorized, or otherwise suspicious.
Taxes
Applicable sales taxes will be calculated and collected where required.
Shipping
Purchases are subject to our Shipping Policy.
Delivery estimates are estimates and are not guaranteed unless expressly stated otherwise.
Returns
Purchases are subject to our Return & Refund Policy.
Promotions and Discount Codes
Promotions may have separate eligibility requirements, expiration dates, and restrictions.
Unless expressly permitted:
- Promotional codes cannot be combined.
- Discount codes have no cash value.
- Promotions may not be applied retroactively.
- Promotions may be limited to one use per customer.
- Free promotional merchandise may be subject to additional terms.
We reserve the right to cancel or modify promotions where permitted by law.
Intellectual Property
All website content, including trademarks, brand names, fragrance names, logos, graphics, photographs, videos, product descriptions, packaging designs, text, and other content is owned by or licensed to House Of Shivano unless otherwise stated.
You may not reproduce, distribute, modify, sell, copy, scrape, exploit, or commercially use our intellectual property without written permission.
User Content
If you voluntarily submit photographs, reviews, comments, testimonials, videos, or other content, you represent that you have the right to provide that content.
You may not submit unlawful, defamatory, fraudulent, infringing, threatening, obscene, or malicious content.
Reviews
Reviews must reflect genuine experiences.
We reserve the right to remove content that violates our policies, contains unlawful material, includes private information, constitutes spam, or is otherwise inappropriate.
We will not suppress legitimate negative reviews solely because they are negative.
Prohibited Uses
You may not use our website to engage in fraud, violate applicable laws, transmit malicious code, interfere with website security, impersonate another individual, scrape content without authorization, or infringe intellectual property rights.
Disclaimer of Warranties
To the fullest extent permitted by applicable law, the website and its content are provided on an "as available" basis.
We do not warrant that the website will always be uninterrupted, secure, or error-free.
Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.
Limitation of Liability
To the fullest extent permitted by applicable law, [LEGAL COMPANY NAME] will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website or products.
Nothing in these Terms limits liability where limitation is prohibited by applicable law.
Personal Use
Our fragrance products are intended for external personal use in accordance with their labeling and instructions.
Discontinue use if irritation occurs.
Product information provided on our website is not medical advice and is not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Indemnification
To the extent permitted by law, you agree to indemnify and hold [LEGAL COMPANY NAME] harmless from claims arising from your unlawful misuse of the website or violation of these Terms.
Third-Party Services
Our website may use or link to third-party services, including payment processors, shipping providers, social media platforms, analytics providers, and advertising platforms.
We are not responsible for the independent practices of third parties.
Governing Law
These Terms will be governed by the laws of Ohio, without regard to conflict-of-law principles, except where applicable consumer law provides otherwise.
Changes to These Terms
We may update these Terms periodically.
The updated version will be posted on this page with a revised "Last Updated" date.
Continued use of the website after an update constitutes acceptance of the revised Terms to the extent permitted by law.
Contact
Questions regarding these Terms may be sent to:
House of Shivano LLC
1800 NW 96th Ave Doral, FL 33172
Team@HouseOfShivano.com